Resources

Sep 30 2024
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Changes to Ontario Works Application Process

By Resources

The province is simplifying and standardizing the Ontario Works application process across the province. Starting October 1, 2024, the ministry will handle initial eligibility decisions, including authorization of initial payment and notifying applicants for most Ontario Works applications, in 10 areas of the province including Peel. Municipalities (Region of Peel) will continue to be responsible for ongoing eligibility and Ontario Works Case management.

The new model will focus on promoting a “digital first” experience increasing automation and will help streamline processes for both clients and municipal staff. This will allow municipalities to focus more on providing impactful, person-centred supports so they can help achieve outcomes like faster pathways to employment and financial independence for clients.  

Peel residents can continue to visit the Ontario Works in Peel site to get more information about financial assistance, including how to complete a social assistance application. They can also call 1-888-999-1142 to apply over the phone. The changes to the application process do not impact benefits or ongoing eligibility for social assistance clients.

Sep 30 2024
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Report an issue with your rental building

By Resources

If your landlord or property manager isn’t fixing issues in the building you’re renting, you can report it to the City.

For example, you can report issues with heating and plumbing, water damage, pests or the cleanliness of the property.

Report issue

Your personal information is kept confidential. However, if you don’t want to give your name, you can submit an anonymous complaint. If you submit an anonymous complaint, you won’t be able to follow up on the investigation as you won’t receive a service request number.

What happens next

Once we receive a complaint, we’ll create a service request and assign it to an officer (City staff). The officer will investigate to confirm if the landlord or property manager is complying with building maintenance standards, such as:

  • Maintaining adequate and appropriate room temperature throughout the year
  • Keeping heating, ventilation, air conditioning and plumbing in good working order
  • Ensuring interior and exterior lighting in the building is adequate
  • Keeping the building free of litter, debris and pests

The landlord or property manager must fix any building violations found by the officer.

An officer may contact you for more information if you provided your name with the report. If you submitted an anonymous complaint, you won’t be contacted by an officer.

Learn More

Sep 26 2024
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Update – Action Plan for Stormwater and Flood Mitigation

By Announcement, Resources, Ward 1

Councillor Dasko is happy to share another update, as promised.  Resulting from the last report and Councillor Dasko’s advocacy for his residents councils direction was to staff to come back to Council.  Yesterday, on September 25, 2024 with Corporate Report: 10.2. entitled “Council Update – July and August 2024 Extreme Rainfall Events” (attached). This report, which was passed by Councillor Dasko and his colleagues unanimously, is an action-oriented approach to accelerating flood mitigation initiatives, inspection enhancements and increased maintenance and operation activities. Councillor Dasko has also attached his motion for your perusal which was again unanimously passed by all of council.

Watch Council Sept 25, 2024 Item 7.4 (running from 31.03-1.11) Emma Calvert sharing Corporate report 10.2.

View the report 

The following items were passed and are to be actioned:

  • A Residential Compassionate Flood Relief Grant Program to provide a one-time grant of $1,000 to Mississauga residential property owners who incurred damages as a result of basement flooding following the weather events on July 16, 2024, or August 17 and 18, 2024, as a result of Councillor Dasko’s motion on September 11, 2024.
  • A basement flooding prevention rebate program to provide up to $6,800 to make basement flood prevention improvements more affordable.
  • With the number of staff meetings with Councillor Dasko he was pleased to see that staff were convinced to step up the timeline of new and accelerated stormwater projects, as outlined in the Project-based action plan includes accelerating the Design and Construction of the Dixie-Dundas Flood Mitigation Project by 6 years, including infrastructure improvement projects in 2025, 2026, 2027, with a completion year of 2028.
  • Enhancements to routine maintenance of stormwater infrastructure
  • City staff will work further with local authorities like the TRCA, Alectra, and the Emergency Management Team to identify opportunities to enhance public alerting to residents during localized flooding.
  • Staff have been directed to prepare and submit applications to the Municipal Housing Infrastructure Program – Housing-Enabling Water Systems Fund (second intake- November 1, 2024) and Housing-Enabling Core Services Stream programs to support the Dixie-Dundas Flood Mitigation Project.

Furthermore, at the Region of Peel, Regional Council passed a motion on September 12, 2024 to have an increase in the Sanitary Backwater Valve Rebate Program. The program is available to property owners in priority areas in Peel who had experienced sanitary flooding because of a storm event in the past 10 years. Residents living in neighborhoods outside the priority areas can also apply for a subsidy if they have reported flooding to Peel Region in the past or have an insurance claim. Subsidies are 60% of the invoiced cost, up to a maximum $1,500. Residents are asked to call Peel Region at 905-791-7800 to confirm eligibility for the backwater valve subsidy before proceeding with an installation. For more information please visit peelregion.ca.

Please note that there will be an upcoming City-wide Public Information Session for 2024 Flood Events.  Councillor Dasko will share more details when they are announced.

Sep 25 2024
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Bus Stop Impacts – Dundas Street East (Stop #0875)

By Resources, Ward 1

Please be advised that stop #0875 on WB Dundas Street at Wharton Way will be out of service effective 9:00am Friday September 27 until further notice for construction works.

Patrons will be directed to the previous stop #0874 at Universal Drive which is approximately 400 metres east.

Stop #0875 is serviced by Route 1/1C/101/101A West with continued accessible bus service at Stop #0874.

Please use Stop #0874 as an express stop during this construction phase.

Sep 25 2024
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SCHEDULED WATER SUPPLY INTERRUPTION NOTICE – 206 Eaglewood Blvd – Thursday, September 26th, 9:00am to 5:00pm

By Resources, Ward 1

The Peel Region Public Works department regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water. Sometimes we must turn off your water supply while we do this work.

Your water will be turned off on Thursday, September 26th, 9:00am to 5:00pm.  If we need to reschedule this work due to weather or other circumstances, we will let you know the new date and time.

Property owner/manager responsibilities during a water interruption

As a property owner/manager, it is your responsibility to:

  • Ensure maintenance, mechanical or plumbing staff are on site during the water interruption, as it may affect internal systems that rely on water such as boilers, fire suppression, and alarms.
  • Notify the fire alarm company if the interruption could affect an alarm system.
  • Have a fire watch completed during the water interruption, as the building’s sprinkler protection system will not function when the water supply is shut off.

After the water interruption

When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor, and finishing on the top floor). You will likely need to run the water for 10 to 30 seconds. Run the water until it is clear, and any vibration or noise has stopped.

Important note

After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:

  • 905-791-7800 extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
  • 905-791-7800 extension 4409 (after hours or statutory holidays)

If you have any questions, please contact us.

Construction Inspections

Engineering Technical Services Division

Operations Support, Public Works

Email: zzgetsdevadmin@peelregion.ca

Phone: 905-791-7800 extension 3246 / 3247 (8:30 a.m. to 4:00 p.m. – Monday to Friday)

Phone: 905-791-7800 extension 4409 (after hours or statutory holidays)

INTERRUPTION DETAILS

Date and Time: Thursday, September 26th, 9:00am to 5:00pm

Location:  206 Eaglewood Blvd                               

Addresses Affected: 193 to 262 Eaglewood Blvd                                

Project #:  C-604018

Regional Inspector: Phemelo Mpoloka

Telephone #               437-220-8917

905-791-7800 ext. 3246/3247

Sep 25 2024
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SCHEDULED WATER SUPPLY INTERRUPTION NOTICE – 1430 Carmen Dr – Tuesday, October 1st, from 9:00am to 5:00pm

By Resources, Ward 1

The Peel Region Public Works department regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water. Sometimes we must turn off your water supply while we do this work.

Your water will be turned off on Tuesday, October 1st, from 9:00am to 5:00pm. If we need to reschedule this work due to weather or other circumstances, we will let you know the new date and time.

Property owner/manager responsibilities during a water interruption

As a property owner/manager, it is your responsibility to:

  • Ensure maintenance, mechanical or plumbing staff are on site during the water interruption, as it may affect internal systems that rely on water such as boilers, fire suppression, and alarms.
  • Notify the fire alarm company if the interruption could affect an alarm system.
  • Have a fire watch completed during the water interruption, as the building’s sprinkler protection system will not function when the water supply is shut off.

After the water interruption

When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor, and finishing on the top floor). You will likely need to run the water for 10 to 30 seconds. Run the water until it is clear, and any vibration or noise has stopped.

Important note

After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:

  • 905-791-7800 extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
  • 905-791-7800 extension 4409 (after hours or statutory holidays)

If you have any questions, please contact us.

Construction Inspections

Engineering Technical Services Division

Operations Support, Public Works

Email: zzgetsdevadmin@peelregion.ca

Phone: 905-791-7800 extension 3246 / 3247 (8:30 a.m. to 4:00 p.m. – Monday to Friday)

Phone: 905-791-7800 extension 4409 (after hours or statutory holidays)

INTERRUPTION DETAILS

Date and Time: Tuesday, October 1st, 9:00am to 5:00pm

Location: 1430 Carmen Dr                                

Addresses Affected: 1430 to 1452 Carmen Dr                                

Project #: C-602860

Regional Inspector: Phemelo Mpoloka 

Telephone #               437-220-8917

905-791-7800 ext. 3246/3247

Sep 25 2024
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MiWay joins global accessibility program supporting those with non-visible disabilities and championing inclusivity

By Food for thought, Resources

MiWay joins other Canadian transit agencies as the newest member of the Hidden Disabilities Sunflower program.

September 25, 2024

MiWay has joined the Hidden Disabilities Sunflower program and is the first municipal transit provider in Canada to become a member, signalling a significant leap forward in supporting riders with invisible disabilities.

The program, which kicks off this fall, empowers MiWay customers with invisible disabilities to wear a Sunflower lanyard, which discreetly informs transit staff that they need more support, help, patience, or time. The program aims to support and improve the travel experience of riders with hidden disabilities, making it smooth, seamless and respectful. The program encourages a compassionate and patient approach to helping everyone who needs help.

“More than a quarter of our population lives with a disability. As a City, it’s our responsibility to ensure that our community is accessible and inclusive – one that provides equal access to all services, programs and facilities, regardless of ability. MiWay’s Hidden Disabilities Sunflower program truly embodies this, particularly for those with invisible disabilities. We are dedicated to working alongside our allies on the Accessibility Advisory Committee to leverage their expertise in addressing the challenges faced by individuals with disabilities. I extend my appreciation to everyone involved in bringing this initiative to life for our transit riders,” said Mayor Carolyn Parrish.

Sunflower program lanyards are available at the City Centre Transit Terminal Information Booth or via email request at miwayhelps@mississauga.ca.

The importance behind the program

In Mississauga, more than 201,000 people live with a disability, and the Hidden Disabilities Sunflower program highlights that 80 per cent of these disabilities are not visible to others. The program acknowledges various hidden conditions, including Attention Deficient and Hyperactivity Disorder, autism, dementia, hearing loss, low vision, anxiety, and epilepsy.

Training for MiWay employees

To fully support the Hidden Disabilities Sunflower program, MiWay is undertaking extensive training to ensure all staff can recognize and respond to customers participating in the program.

“MiWay aims to make transit accessible and welcoming for everyone by breaking down barriers. As a member of the Hidden Disabilities Sunflower program, we’re ensuring that every rider can navigate our transit system and use our services safely and confidently. As one of Canada’s largest transit agencies, we are proud to be a part of this program that creates a better experience for all transit riders that is safe, accessible, convenient and easy for. Awareness is key. Our goal is to support those riding transit who will benefit from a helping hand, more patience and understanding. MiWay staff have been trained to recognize and acknowledge the Sunflower lanyard and ask, ‘How can I help?” said Eve Wiggins, Director, MiWay.

MiWay’s commitment to reducing transit barriers speaks to its target of enhancing the customer experience by making travel in Mississauga safer, more accessible, convenient and inclusive. MiWay employees recognize the Sunflower logo and show support by:

  • Asking if you can help
  • Be kind
  • Do not judge
  • Have patience
  • Listen closely
  • Offer to kneel the bus and lower the ramp
  • Show respect
  • Show sensitivity

As one of Canada’s largest transit systems, MiWay is transforming Mississauga and taking a lead role in shaping the future of our community by using transit to provide mobility and open potential, in a socially equitable way.

About the Hidden Disabilities Sunflower program

The Hidden Disabilities Sunflower program is an internationally recognized symbol for persons with non-visible disabilities, launched in 2016 by Gatwick Airport. Hidden Disabilities Sunflower was established in the UK in 2016 and it has been adopted globally by businesses and charities to support their colleagues and customers.

The Sunflower represents happiness, positivity, strength, growth, and confidence.

The Hidden Disabilities Sunflower program is recognized across a broad range of sectors – ranging from retail, financial services, transport including more than 200 airports, travel and tourism, education, government, as well as healthcare, emergency service and entertainment.

The program has grown in Canada to include Toronto Pearson Airport, Air Canada and Metrolinx.

For more information about the Hidden Disabilities Sunflower program and MiWay, visit the MiWay website. For further information about the Hidden Disabilities Sunflower program, please visit hdsunflower.com.

Sep 23 2024
Love0

National Day for Truth and Reconciliation service hours at Peel Region

By Resources

Peel Region offices and non-emergency services will be closed in observance of National Day for Truth and Reconciliation on Monday, September 30.

The following non-emergency services are closed on Monday, September 30 and will reopen on Tuesday, October 1, 2024:

  • Access Peel counters
  • Dental Services Contact Centre and Dental Clinics
  • Early Years and Child Care Services
  • Family Health Call Centre
  • Healthy Sexuality Clinics
  • Harm Reduction Program – Mobile Van
  • Ontario Works
  • Peel Living Office
  • Housing Services, Client Services

 

Vaccination Clinics  

Peel Public Health vaccination clinics, which offer routine school immunizations (book here) and vaccines required under the Immunization of School Pupils Act (book by calling 905-799-7700) will be closed on Monday, September 30.

Early Years and Child Care Services

Early Years and Child Care Services, including Child Care Subsidy, will be closed on Monday, September 30, and will reopen on Tuesday, October 1.

Ontario Works

Ontario Works will be closed on Monday, September 30, and will reopen on Tuesday, October 1.

Emergency shelter, food, or personal support

For urgent homelessness supports, including food, supplies, referrals, and shelter, call the Street Helpline 24/7 at 1-877-848-8481. For information on emergency shelter, visit the emergency shelter web page or call 905-450-1996.

Emergency Peel Living maintenance requests

For emergency Peel Living maintenance requests, contact the 24-hour request line at 905-790-7335.

TransHelp

All trips for Monday, September 30, and Tuesday, October 1, must be booked by 7 p.m. on Sunday, September 29.

On Monday, September 30 (National Day for Truth and Reconciliation):

  • Call us at 905-791-1015 if you need to cancel your trip.
  • Flexible (same day) trips will not be provided.
  • TransHelp will operate from 6 a.m. to 1 a.m.
  • The TransHelp office will be closed and unable to process applications, payments, or feedback.

We offer bookings up to 7 days in advance. Consider booking your next trip early to ensure your holiday travel.  Email transhelp@peelregion.ca or call 905-791-1015 with any questions.

Public Transit

Visit Brampton Transit and Mississauga Transit for holiday schedules.

Waste Collection

There will be no change to your waste collection schedule due to the National Day for Truth and Reconciliation. Check your collection calendar to find your pickup day or sign up to receive free waste collection reminders. 

All Community Recycling Centres are closed on Monday, September 30, and will reopen on Tuesday, October 1.

Peel Art Gallery, Museum and Archives (PAMA) 

If you are looking for a way to honour National Day for Truth and Reconciliation on September 30, consider visiting PAMA with free admission and experience the Lii Buflo, Oh My Dog! and Sedna exhibits, as well as our pop-up banners for Youth on Reconciliation.

Sep 20 2024
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Celebrate National Forest Week this Sep-timber!

By Events, Resources, Ward 1

Watch the Ontario Tree Climbing Championships or volunteer to remove invasive plant species.

September 19, 2024

Join us in celebrating National Forest Week from September 22 to 28. Show your appreciation for Mississauga’s trees and forests and learn about the importance of Mississauga’s urban forest and natural areas and how you can aid in the protection, restoration, expansion and enhancement of the city’s natural spaces.

Watch the Ontario Tree Climbing Championships

From Friday, September 20 to Saturday, September 21, you can watch the Ontario Tree Climbing Championships at RK McMillan Park. You’ll be able to watch arborists showcase their skills, visit a tradeshow with vendors and try out tree climbing at the “Fun Climb” station under the guidance of a professional arborist.
Arborist at tree climbing competition

Get involved as a Mississauga Nature Steward

Become a Mississauga Nature Steward and help the City remove invasive plants in parks and natural areas. Participate in one of the three staff-led events this fall at a Mississauga park. At the event, you’ll learn more about invasive plant species, and how to properly remove and dispose of them while working alongside City staff and other members of the public.

The events include:

  • Sawmill Valley Trail: Saturday, September 28 | Register
  • Sawmill Valley Trail: Saturday, October 26 | Register
  • Osprey Woods: Saturday, November 2 | Register
  • Cawthra Park: Saturday, November 9 from | Register

Person removing invasive plant species

Benefits of trees

Trees and natural areas are important to Mississauga’s heritage and provide many benefits. Trees and other native perennial plants play a crucial role in combatting climate change by absorbing harmful carbon dioxide. They also act as natural coolants by providing shade in our streets, help to control floods by slowing down water flow and enhance the city’s beauty through colourful blooms and leaves.

Trees in Mississauga

Support the One Million Trees program

The City’s One Million Trees program aims to add one million more trees to Mississauga’s tree canopy by 2032. Since the program launched in 2013, more than 540,000 trees have been planted across Mississauga.

By participating in one of the City’s tree-planting events or planting trees and shrubs on your own property, you contribute to the one million tree goal. When planting a tree or shrub, consider using native species since these are best suited to Mississauga’s climate and have the most benefit for the city’s native wildlife.

Group of people planting trees

To learn more about National Forest Week or register for events, visit mississauga.ca/national-forest-week.

Learn more about forestry at mississauga.ca/forestry.