MIWAY NOTICE – Upcoming MiWay Service and Fare Changes Starting Dec. 21, 2020

MiWay will be implementing a series of upcoming service changes over the next month – the most notable being that 11 MiWay routes will now be anchored at the new Kipling Bus Terminal, instead of the TTC Islington Subway Station, starting on Monday, Jan. 4, 2021. This Metrolinx facility is located at Dundas Street and Subway Crescent in Toronto.

In 2021, MiWay fares will remain unchanged and customers are encouraged to use PRESTO as a contactless form of payment. As of January 1, 2021, paper tickets will no longer be accepted; MiWay will continue to accept Special Purpose tickets, which are used by charitable and not-for-profit organizations, school boards, food banks, and social services clients.

Service Changes starting Dec. 21, 2020

Holiday service changes:
Starting Monday, December 21, 2020 to Sunday, January 3, 2021, MiWay schedules will be adjusted and customer service hours will be modified. Extended evening service and free rides on New Year’s Eve will not be offered due to COVID-19 restrictions on social gatherings. MiWay will continue to provide regular Saturday and Sunday service on weekends during this time.

Some routes will operate with less frequent weekday service (based on reduced customer demand) and the following routes will not operate:

• 104 Derry Express;
• 107 Malton Express (service suspended as of Dec. 7 due reduced demand during the COVID-19 grey level lockdown); and
• All 300-series school routes (some school routes suspended as of Dec. 7 due reduced demand during the COVID-19 grey level lockdown).

Some routes operate on a reduced holiday schedule (based on reduced customer demand) and the following routes will not operate on Christmas and New Year’s Day:

• 6 Credit Woodlands;
• 35 Eglinton;
• 46 Tenth Line-Osprey;
• 48 Erin Mills; and
• 68 Terry Fox.

Customer Service will have modified hours of operation as follows:

From Monday, Dec. 21, 2020 to Sunday, Jan. 3, 2021, Customer Service will be available on the phone at 905-615-4636 from 9:30 a.m. to 5 p.m. daily including Christmas and New Year’s Day.

City Centre Transit Terminal – Information Booth:

City Centre Transit Terminal – Fares Booth:

Information with more details for customers is available at www.miway.ca/holidayservice.