General Questions – FAQ
When can applications be submitted?
Both rebate programs are set to be open February 12, 2025.
We’ve been contacted by contractors to undertake works, are these programs mandatory?
No, all rebate programs are voluntary.
How do I obtain a qualified/reputable contractor?
This is the responsibility of the homeowner, as with any works done on private property. City staff are creating guidance to warn residents about fraudulent practices that will be on the City’s website at launch of the programs.
In cases where the work requires the contractor to have a valid Mississauga business licence, how do I confirm this?
Please call 311 to confirm
Is the existing FDC Sump Pump Subsidy ending? Can I still apply for a Sump Pump subsidy?
The FDC Sump Pump Subsidy program is proposed to end February 3, 2025. Sump pumps installed up to this date are still eligible to apply for this subsidy as the program ends and transition to the new rebate program begins.
After February 3, 2025, residents will be eligible to apply to the Basement Flooding Prevention Rebate (applications open February 12th), which includes measures such as sump pumps for the same amount of $6,000.
Flood Resilience Rebate – The program provides a rebate of 50% of the invoiced cost up to a lifetime maximum of $3,000 to support residents with the installation of water resistant-materials and other measures.
Who is eligible for a rebate?
Registered owner of a detached home, semi-detached home, duplex or townhouse within the City of Mississauga that have experienced flood damage from the July 8, 2013 event or after.
What is eligible for a rebate?
At launch of the program a Flood Resilient Materials catalogue will be provided for a full list of allowable flood-resilient measures. Examples may include:
Interior Options
• Wall construction
• Floor design
• Raise Utility Hardware (e.g. electrical outlets)
• Moisture alarms
Exterior Options
• Grading adjacent to house
• Damp-proofing membrane/Coating for exterior foundation
• Corrugated steel window well and cover
I installed ‘resilient’ materials after the July 16, 2024 storm event. Can I still apply for the rebate?
Yes, you may submit a retroactive application for materials/works, prior to launch of the program.
I installed ‘resilient’ materials in my basement prior to July 16th, 2024. Can I apply for the rebate?
Yes, the rebate is open to anyone who experienced flood damage from the July 8, 2013 event or after.
How to apply?
An online application form will be available on the City’s website at launch.
What are the application requirements/documents?
a) Proof of ownership
b) Proof of flooding
c) Proof of eligible work and payment
d) Photos of installation
Details of application requirements/documents will be available on the City’s website.
When will I receive payment?
Applicants will be notified by email whether the application has been approved/declined or requires additional information.
Rebates are paid out in order they are received, and it may take 8 to 10 weeks for approved applicants to receive a cheque in the mail.
Basement Flooding Prevention Rebate – The Program provides a rebate of up to $7,500 to support residents with the installation of basement flooding prevention measures.
Who is eligible for a rebate?
Registered owner of a detached home, semi-detached home, duplex or townhouse within the City of Mississauga.
What is eligible for a rebate?
Proposed Prevention Measures:
• Sump pump $6,000
• Foundation drain (weeping tile) pipe capping $1,000
• Downspout disconnection $125/per, total $500
• Storm lateral backwater valve $1,500
I installed measures (e.g. sump pump) after the July/August, 2024 storm events. Can I still apply for the rebate?
Yes, you may submit a retroactive application for measures installed after July 16, 2024, prior to launch of the program (up to August 1, 2025).
I installed a sump pump many years ago. Can I apply for a rebate today?
If you have had a sump pump for 10 years or more (i.e. prior to Feb. 2015), you’re eligible to apply for the rebate to install a ‘renewal’ sump pump.
I have a receipt for a sump pump installed 5 years ago. Can I apply for the rebate?
Rebate applications are eligible for measures installed after July 16, 2024. Renewal sump
pump applications are eligible after 10 years or more.
I have received a rebate for my sump pump installation. Are there other measures I can apply for?
Yes. If you have not capped your foundation drain or disconnected your downspouts, for example, these measures are eligible to apply.
I received the rebate, can I update/replace my sump pump in the future?
Yes, the program accepts applications for rebate of a ‘renewal’ sump pump installed every 10 or more years.
How to apply?
An online application form will be available on the City’s website at launch.
What are the application requirements/documents?
a) Proof of ownership
b) Detailed quote/invoice of eligible works
c) May require building permit
Details of application requirements/documents will be available on the City’s website.
When will I receive payment?
Applicants will be notified by email whether the application has been approved/declined or requires additional information.
Rebates are paid out in order they are received, and it may take 8 to 10 weeks for approved applicants to receive a cheque in the mail.