Please be assured that all claims, whether they be injury or damage to property, are thoroughly investigated by the Insurance & Risk Management Section of Legal Services. Consideration for making any payment by the City must be based on legal liability arising out of negligence.
If you feel you have a claim, please contact the Risk Management area directly at risk.management@mississauga.ca, or by phone at 905-615-3200 ext. 3922, or you may file your claim details online at http://www.mississauga.ca/portal/residents/fileaclaim.
Please note that all claims are required to be made in writing and cannot be initiated over the phone. A claim form must be completed if any form of compensation from the City is being requested.
If you prefer to submit your claim details by regular mail or fax, please forward to:
City of Mississauga
Risk Management Office
300 City Centre Drive,
Mississauga, Ontario L5B 3C1
Fax: (905) 896-5267