Peel Region Public Works regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water and the sanitary sewer pipes in your area. Sometimes we must turn off your water supply while work on the system or conduct tests.
On Thursday March 27, 2025, between 9:00 a.m. and 5:00 p.m., please expect a loss of water pressure and a
brief water outage (roughly 30 minutes) while we work in your area. If we need to reschedule this work due to
weather or other circumstances, we will let you know the new date and time.
If this interruption may affect an alarm or maintenance company, it is your responsibility to notify them.
Property owner/manager responsibilities during a water interruption
If you are a property owner/manager, it is your responsibility to:
Ensure maintenance, mechanical or plumbing staff are on site during the water interruption, as it may
affect internal systems that rely on water such as boilers, fire suppression, and alarms.
Notify the fire alarm company if the interruption could affect an alarm system.
Have a fire watch completed during the water interruption, as the building’s sprinkler protection system
will not function when the water supply is shut off.
After the water interruption
When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or
make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet
in the building (that is, starting in the basement/first floor, and finishing on the top floor). You will likely need to
run the water for 10 to 30 seconds. Run the water until it is clear, and any vibration or noise has stopped.
Important note
After the water is turned back on, we recommend checking the water meter (usually located in the basement). If
it is leaking, call Water Meter Installations Dispatch at:
905-791-7800, extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
905-791-7800 extension 4409 (after hours or statutory holidays)
Get the latest project updates
We will let you know if there are any major changes to the plans. Receive timely
project updates right to your inbox by signing up for e-notices. Visit
peelregion.ca/construction/signup to start signing up.
Information on this project can also be found at peelregion.ca/construction/project-19-221519-1120
We understand that construction can be disruptive, and we appreciate your patience as we work to improve our
community’s infrastructure. This work both maintains and improves Peel’s world class water systems allowing us
to provide safe drinking water and reliable wastewater services to support a thriving community for life.
If you have any questions, please contact us.
Water Linear Engineering
Engineering Services Division
Public Works, Peel Region
Email: construction@peelregion.ca
Phone: 905-791-7800 ext. 4409
