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Resources

City of Mississauga 2024/2025 holiday hours of operation

By Announcement, Resources

Learn what’s open/closed during the holiday break.

December 17, 2024

As the holiday season approaches, the City of Mississauga administrative offices will be closed beginning at 12 p.m. on December 24, 25, 26, 2024 and January 1, 2025. A number of City services will operate on a holiday schedule from December 27, 2024 until January 2, 2025.

The City’s response times to media and social inquiries will be limited during this time. A full list of City services and hours of operation during the closure is available in the 2024/2025 holiday hours schedule.

The schedule includes hours of operation for:

  • Administrative offices for Mississauga Fire and Emergency Services and Parking Enforcement
  • Animal Services, Library, Recreation facilities, Mississauga’s Seniors’ Centre, Museums of Mississauga and the Provincial Offences Office
  • The Art Gallery of Mississauga
  • MiWay – visit the webpage for information on transit service levels and customer service

311 Citizen Contact Centre

Residents can contact the 311 Citizen Contact Centre at the following times:

  • Dial 311 between 7 a.m. and 7 p.m. from Monday to Friday to speak to a Customer Service Advisor who will assist with your call.
    Open: December 27 to 31, 2024.
    Closed: December 25, 26, 2024 and January 1, 2025.
    Regular hours resume January 2, 2025.

For urgent issues on weekends, statutory holidays or overnight, please dial 311 and select option 2 for after-hours dispatch service. Residents can also submit requests 24/7 online.

Information on snow clearing

Residents can follow @MississaugaSnow on X (formerly Twitter), call 311 (or 905-615-4311 outside city limits) or visit the webpage.

December 17, 2024
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City of Mississauga ready to assume key Region of Peel services

By Announcement, Resources

Government of Ontario announces changes about streamlining of regional services

December 12, 2024

Today, the Government of Ontario announced that key regional services in Peel Region will be transferred to the City of Mississauga. Starting July 1, 2026, the City will assume responsibility for the following services within Mississauga:

  • Solid waste collection, including responsibility for the two Community Recycling Centres located in Mississauga
  • Regional roads and associated stormwater infrastructure

This comes as the Ontario government seeks to empower to streamline municipal operations and improve service delivery, and build more housing.

Solid waste collection

Mississauga will now handle solid waste collection and two community recycling centres (Battleford Community Recycling Centre, 2255 Battleford Rd., Mississauga and Fewster Community Recycling Centre, 1126 Fewster Dr., Mississauga), which include disposal for recyclable and reusable items, household hazardous waste, and other waste products.

Roads

The City of Mississauga currently maintains 5,700 kilometres of roads. With the transition of Regional roads, the City will now maintain all roads within its boundaries. This change will create clarity for residents and streamline the maintenance of these roadways, saving taxpayers money.

Planning

With oversight of land-use planning, Mississauga will now make its own decisions about how land is used. This means Ontario’s third largest municipality can better plan for its growth and development to fit local needs. This change is already in effect as of July 1, 2024.

The City is committed to ensuring a seamless transfer of these critical services from Peel Region. Residents and businesses will receive detailed information in the coming months about how these changes will affect their daily lives, with regular updates provided throughout the transition period.

“Mississauga is ready. The transfer of these essential services to the municipal level is a significant step forward for Mississauga allowing us to oversee our own budgets and our own services. As a City, we can now manage these services alongside other areas of our business streamlining operations. While I welcome these new services, there is still a lot of discussions to take place, working through the operational and budgetary aspects that come with adding these new services.” – Mississauga Mayor Carolyn Parrish

“These changes are significant for Mississauga, enabling us to better serve our growing population through increased control over essential services. Our commitment is to maintain high-quality services for both residents and businesses. Our objective is to limit any disruptions in these services as we transition responsibilities from the Region to the City.” – Geoff Wright, City Manager and Chief Administrative Officer

December 12, 2024
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Water Interruption Notice – C-603876, 1351 Northmount Ave, Mississauga, Friday December 13

By Resources, Ward 1

The Peel Region Public Works department regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water. Sometimes we must turn off your water supply while we do this work.

Your water will be turned off on Friday December 13th, 9:00am to 5:00pm. If we need to reschedule this work due to weather or other circumstances, we will let you know the new date and time.

Property owner/manager responsibilities during a water interruption

As a property owner/manager, it is your responsibility to:

  • Ensure maintenance, mechanical or plumbing staff are on site during the water interruption, as it may affect internal systems that rely on water such as boilers, fire suppression, and alarms.
  • Notify the fire alarm company if the interruption could affect an alarm system.
  • Have a fire watch completed during the water interruption, as the building’s sprinkler protection system will not function when the water supply is shut off.

After the water interruption

When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor, and finishing on the top floor). You will likely need to run the water for 10 to 30 seconds. Run the water until it is clear, and any vibration or noise has stopped.

Important note

After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:

  • 905-791-7800 extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
  • 905-791-7800 extension 4409 (after hours or statutory holidays)

If you have any questions, please contact us.

Construction Inspections

Engineering Technical Services Division

Operations Support, Public Works

Email: zzgetsdevadmin@peelregion.ca

Phone: 905-791-7800 extension 3246 / 3247 (8:30 a.m. to 4:00 p.m. – Monday to Friday)

Phone: 905-791-7800 extension 4409 (after hours or statutory holidays)

INTERRUPTION DETAILS 

Date and Time: Friday December 13th, 9:00am to 5:00pm

Location:  1351 Northmount Ave                                  

Addresses Affected: 1348 to 1392 Northmount Ave

Project #:  C-603876

Regional Inspector: Phemelo Mpoloka

Telephone # 437-220-8917

905-791-7800 ext. 3246/3247

December 10, 2024
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23-1310 D Water Interruption Notice – Kalligan Court and Proverbs Drive – Dec 13 24

By Resources, Ward 1

For the watermain construction project 23-1310 D, residents will experience interruptions to their water supply on Friday December 13th, 2024 between 9 a.m. and 2 p.m.  Approximately 11 houses will be affected at:

  • 1456, 1457, 1458, 1459, 1460 and 1463 Kalligan Court
  • 2018, 2020, 2021, 2024 and 2025 Proverbs Drive

Other information about this construction project is available online at https://peelregion.ca/construction/project-23-1310-d

Please send any questions to construction@peelregion.ca .  This will allow our customer service team to direct the inquiry to the relevant staff and log it to inform future service enhancements

December 10, 2024
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SCHEDULED WATER SUPPLY INTERRUPTION NOTICE – Lakeview Village – Tuesday, December 10th, at 8:00am until Wednesday, December 11th, at 6:00pm

By Resources, Ward 1

The Peel Region Public Works department regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water. Sometimes we must turn off your water supply while we do this work.

Your water will be turned off on Tuesday, December 10th, at 8:00am until Wednesday, December 11th, at 6:00pm. If we need to reschedule this work due to weather or other circumstances, we will let you know the new date and time.

Property owner/manager responsibilities during a water interruption

As a property owner/manager, it is your responsibility to:

  • Ensure maintenance, mechanical or plumbing staff are on site during the water interruption, as it may affect internal systems that rely on water such as boilers, fire suppression, and alarms.
  • Notify the fire alarm company if the interruption could affect an alarm system.
  • Have a fire watch completed during the water interruption, as the building’s sprinkler protection system will not function when the water supply is shut off.

After the water interruption

When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor, and finishing on the top floor). You will likely need to run the water for 10 to 30 seconds. Run the water until it is clear, and any vibration or noise has stopped.

Important note

After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:

  • 905-791-7800 extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
  • 905-791-7800 extension 4409 (after hours or statutory holidays)

If you have any questions, please contact us.

Construction Inspections

Engineering Technical Services Division

Operations Support, Public Works

Email: zzgetsdevadmin@peelregion.ca

Phone: 905-791-7800 extension 3246 / 3247 (8:30 a.m. to 4:00 p.m. – Monday to Friday)

Phone: 905-791-7800 extension 4409 (after hours or statutory holidays)

INTERRUPTION DETAILS

Date and Time: Tuesday, December 10th, at 8:00am until Wednesday, December 11th, at 6:00pm     

Location:  Lakeview Village

Addresses Affected:

  • 859 Hydro Road – City of Mississauga Parks Depot
  • 859 Hydro Road – Tridel Building
  • 1300 Lakeshore Rd E – Lakeview Wastewater Treatment Plant (G.E. Booth)

Project #: T-19001Ma

Regional Inspector:  Domenic Bullock

Telephone #:              416-458-2099

                                    647-330-7413 Ext. 3246/3247

December 6, 2024
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Bus Stop Impact – Cawthra Road (Stop #0499)

By Resources, Transit, Ward 1

Please be advised that stop #0499 on NB Cawthra Road at Melton Drive will be out of service effective 8:00am Monday December 9 until end of day Tuesday December 10 for construction works.

Patrons will be directed to the previous stop #0498 at Tedwyn Drive which is approximately 175 metres south.

Stop #0499 is serviced by Route 8 North with continued accessible bus service at Stop #0498.

December 6, 2024
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SCHEDULED WATER SUPPLY INTERRUPTION NOTICE – 1619 Crediton Parkway – Wednesday December 11th, 9:00am to 5:00pm

By Resources, Ward 1

INTERRUPTION DETAILS

Date and Time: Wednesday December 11th, 9:00am to 5:00pm

Location:  1619 Crediton Parkway                               

Addresses Affected: 1596 to 1649 Crediton Parkway                   

Project #:  C-604044

Regional Inspector: Phemelo Mpoloka

Telephone #               437-220-8917

905-791-7800 ext. 3246/3247

The Peel Region Public Works department regularly maintains and repairs the water system to make sure you have a consistent supply of quality drinking water. Sometimes we must turn off your water supply while we do this work.

Your water will be turned off on Wednesday December 11th, 9:00am to 5:00pm. If we need to reschedule this work due to weather or other circumstances, we will let you know the new date and time.

Property owner/manager responsibilities during a water interruption

As a property owner/manager, it is your responsibility to:

  • Ensure maintenance, mechanical or plumbing staff are on site during the water interruption, as it may affect internal systems that rely on water such as boilers, fire suppression, and alarms.
  • Notify the fire alarm company if the interruption could affect an alarm system.
  • Have a fire watch completed during the water interruption, as the building’s sprinkler protection system will not function when the water supply is shut off.

After the water interruption

When we turn the water back on, air in the pipes may make the water cloudy and your plumbing may vibrate or make noise. We recommend removing the air by slowly turning on your taps from the lowest to the highest faucet in the building (that is, starting in the basement/first floor, and finishing on the top floor). You will likely need to run the water for 10 to 30 seconds. Run the water until it is clear, and any vibration or noise has stopped.

Important note

After the water is turned back on, we recommend checking the water meter (usually located in the basement). If it is leaking, call Water Meter Installations Dispatch at:

  • 905-791-7800 extension 3226 (8:30 a.m. to 4:30 p.m. – Monday to Friday)
  • 905-791-7800 extension 4409 (after hours or statutory holidays)

If you have any questions, please contact us.

Construction Inspections

Engineering Technical Services Division

Operations Support, Public Works

Email: zzgetsdevadmin@peelregion.ca

Phone: 905-791-7800 extension 3246 / 3247 (8:30 a.m. to 4:00 p.m. – Monday to Friday)

Phone: 905-791-7800 extension 4409 (after hours or statutory holidays)

December 5, 2024
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ALUS Peel Pilot receives grant from Coca-Cola to support watershed health across Canada

By Resources

Peel Region and its partners have received a grant from The Coca-Cola Company in Canada to support initiatives that protect key watersheds, including the Credit and Humber Rivers.

This funding will be implemented through the ALUS Peel Pilot, which assists farmers in Peel in voluntarily addressing environmental opportunities to protect habitat, soil, and water quality through community-led, nature-based solutions.  Through projects such as tree planting, wetland restoration, soil erosion control, and livestock fencing, the ALUS Peel Pilot program strengthens farm sustainability while providing critical ecosystem services, including flood mitigation and carbon capture.

The grant will help provide annual payments to Peel farmers who undertake an ALUS Peel Pilot project, recognizing their voluntary stewardship efforts and the retirement of sensitive agricultural lands.

Since 2004, farmers in Peel have implemented over $4.7 million worth of environmental farm projects in collaboration with Peel Region, Credit Valley Conservation (CVC), and Toronto and Region Conservation Authority (TRCA) through the Peel Rural Water Quality Program. The ALUS Peel Pilot expands this legacy by introducing the ALUS model to further increase resources available for long-term environmental stewardship projects.

ALUS Canada, a charitable organization that helps farmers and ranchers develop nature-based solutions on their land, has been selected by The Coca Cola Company in Canada to receive a $162,500 grant to strengthen watershed health initiatives in communities where the company operates. In addition to Peel, the funding will support ALUS programs in Rocky View, Alberta, and Laurentides, Quebec, helping implement long-term environmental projects that improve water quality, build climate resilience, and enhance biodiversity.

Quotations

“Addressing climate change requires collective effort. Working in partnership with organizations that share our vision helps us advance initiatives that support environmental stewardship and promote long-term sustainability. Together, we aim to make a significant contribution to the future of our planet.”   

Kealy Dedman, Commissioner of Public Works, Peel Region   

About Peel Region

In 2024, Peel Region marks its 50th anniversary. Peel Region works with residents and partners to create a healthy, safe, and connected Community for Life for approximately 1.5 million people and over 200,000 businesses in Brampton, Mississauga and Caledon. Peel’s services touch the lives of residents every day. For more information explore peelregion.ca and follow us on X @regionofpeel and Instagram @peelregion.ca.

December 3, 2024
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Disaster Recovery Assistance for Ontarians (DRAO) Program announced for Little Etobicoke Creek area

By Announcement, Issues, Resources, Ward 1

DRAO Announcement

On November 29th, 2024, the Ministry of Municipal Affairs and Housing announced that the Disaster Recovery Assistance for Ontarians (DRAO) program has been activated for the Little Etobicoke Creek area in response to the July 16th and August 17th and 18th localized flooding events.

Councillor Dasko was instrumental in having the Provincial officials connect with local residents in Ward 1 for inspections, to ensure that a full understanding of the magnitude of the issues in the area were understood.  The result of which is that the area has been recognized and included in the program.

Applications for the program will be accepted until the deadline of Monday, March 31, 2025. Homeowners and residential tenants, small owner-operated businesses, and not-for-profit organizations may apply for assistance if they reside in the activation area.

Program guidelines, activation area maps, information sheets, and application forms can be found on the DRAO website.

DRAO is a program that can help with the recovery of costs after a natural disaster. Financial help from the program is limited to $250,000 per application, is subject to a $500 deductible (which may be waived for low-income households), and reimburses up to 90% of your total eligible costs with limits for emergency expenses, household appliances, and furnishings.

The DRAO program does not cover all costs. Eligible applicants may receive assistance for emergency expenses and for repair or replacement of essential property if they do not have insurance—or if their insurance is insufficient—to cover their essential costs according to the DRAO program guidelines. Damage due to sewer-backup is not eligible under the program. An exception is made for low-income households as defined by the guidelines. See details online.

In addition, eligible basement repairs are only allowed to the extent they are returned to a basic and safe state (e.g., stud walls and repairs to essential appliances such as furnaces and hot water heaters). Repairs to furnished basements are ineligible unless there is damage to an essential living space. See details online.

DRAO is a provincial program, and is not related to the various programs and initiatives that the City of Mississauga has undertaken related to localized flooding and flood recovery. Residents who do not reside in the DRAO activation area are still eligible for the other City programs and initiatives.

If you have any questions about the DRAO program, you may contact the Ministry of Municipal Affairs and Housing program staff at: DisasterAssistance@Ontario.ca.

December 2, 2024
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